Valid CIS-HAM Test Guide & CIS-HAM Study Dumps

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ServiceNow CIS-HAM Certification is a valuable credential for IT professionals who are responsible for managing hardware assets in their organization. Certified Implementation Specialist - Hardware Asset Management certification validates an individual's knowledge and skills in implementing and managing hardware asset management processes using the ServiceNow platform. By obtaining this certification, individuals can demonstrate their expertise and enhance their career prospects in the IT industry.

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CIS-HAM Study Dumps, CIS-HAM Exam Question

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q26-Q31):

NEW QUESTION # 26
When working in conjunction with a Field Service Management (FSM) change task, what feature removes the need to manually update the asset record associated to the task?

Answer: C

Explanation:
A field service management (FSM) change task is a task that is created from a change request and assigned to a field service agent to perform work on a configuration item (CI) or an asset1.
An asset task is a task that is created from an asset record and linked to an FSM change task to track the work done on the asset2.
When an asset task is completed, the asset record associated to the task is automatically updated with the latest information, such as location, status, assignment group, assigned to, and so on2.
This feature removes the need to manually update the asset record after completing the FSM change task, saving time and ensuring accuracy2.


NEW QUESTION # 27
Which catalogs support the request and procurement process? (Choose three.)

Answer: B,C,E


NEW QUESTION # 28
Classes are represented as tables in the ServiceNow database. Which is the base asset class?

Answer: B

Explanation:
Classes are represented as tables in the ServiceNow database that define the attributes and relationships of a specific type of record1 The base asset class is the alm_asset table, which contains the common fields and properties for all types of assets, such as hardware, software, consumable, etc.2 The alm_asset table is extended by other asset classes, such as alm_hardware, alm_software, alm_consumable, etc., which add more specific fields and properties for each asset type2 The cmdb_asset table is not a class, but a view that joins the alm_asset table and the cmdb_ci table, which is the base configuration item (CI) class3 The cmdb_hardware table is a CI class, not an asset class, that contains the common fields and properties for all types of hardware CIs, such as computers, devices, network equipment, etc.4


NEW QUESTION # 29
When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

Answer: C

Explanation:
When disposing of an IT asset through a vendor, the asset manager should attach a certificate of destruction to the retired asset's record1.
A certificate of destruction is a document that verifies that the asset has been destroyed in a secure and compliant manner by the vendor1.
A certificate of destruction should include information such as the asset tag, serial number, model, manufacturer, date of destruction, method of destruction, and signature of the authorized person1.
A certificate of destruction helps the asset manager to ensure that the asset is no longer in use, that the data on the asset is erased, and that the asset is disposed of in accordance with environmental, regulatory, and legal requirements1. References:
1: Hardware Asset Disposal


NEW QUESTION # 30
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?

Answer: C

Explanation:
The core table that requires migration when extending ITSM Asset Management with Hardware Asset Management is the alm_asset table1.
The alm_asset table stores the records of all the assets in the system, regardless of their type or class1.
When you activate the Hardware Asset Management plugin, a migration script runs that converts the existing asset records in the alm_asset table to hardware asset records in the alm_hardware table2.
The alm_hardware table is a child table of the alm_asset table that stores the records of the hardware assets only2.
The migration script also updates the references and relationships of the migrated assets to the new table2.
The migration script runs only once and does not affect the future creation or update of asset records2. References:
Asset table - Product Documentation: San Diego - ServiceNow
Hardware Asset Management - Product Documentation: Tokyo - ServiceNow


NEW QUESTION # 31
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